Category Archives: career

Disney or DMV: Our colleagues view us as a brand

Like it or not, our colleagues view their daily interactions with us similar to a corporate brand.  Here are five intentional behaviors I use to actively manage my personal brand.

Plan Ahead by Oregon Department of Transportation is licensed under Creative Commons | Attribution-ShareAlike 2.0 Generic
Plan Ahead by Oregon Department of Transportation is licensed under Creative Commons | Attribution-ShareAlike 2.0 Generic

Several weeks ago I participated in multiple concurrent assignments where none ran smoothly according to my standards. I found myself frustrated with what was shaping up to be my new normal—my days consisting largely of redundant throwaway work and a greatly reduced operating efficiency.

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Goals and objectives can be strengthened with cross-functional peer reviews

The yearly goals and objectives (G&O) process in most organizations is often perceived by staff as a mundane HR activity required solely to support year-end performance appraisals. Here’s my thoughts as to how directors and managers can strengthen the process with cross-functional peer reviews.

Goals and Objectives. Climbers by Jaroslav Kuba is licenses under Creative Commons | Attribution-ShareAlike 2.0 Generic
Climbers by Jaroslav Kuba is licensed under Creative Commons | Attribution 2.0 Generic

In my experience, the goals and objectives process is typically structured and communicated as a vertically-siloed exercise held between a supervisor and employee. Staff are asked to create tactical objectives to help achieve broader goals that cascade down from executives within a single department like I.T. or Finance.

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Change Management Training: Selecting the right employees to attend

Not every employee is the ideal candidate to attend formal change management training. This article presents a few considerations organized by role.

Change Management Training. Change by Conal Gallagher is licensed under Creative Commons | Attribution 2.0 Generic
Change by Conal Gallagher is licensed under Creative Commons | Attribution 2.0 Generic

I’ll always remember my first experience being on the receiving end of an enterprise software replacement project that occurred without a formal change management strategy. I had just returned from a week’s vacation and discovered the introduction, rollout, and three (and only three) software training sessions for the new system all occurred the week I was away. The system adoption results were abysmal.

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