I take on short-term information technology (IT) engagements near Princeton, NJ for teams of all sizes.

Process Improvement & Operations

Practical workflow fixes that reduce friction, simplify daily work, and make teams more predictable like:

• Improved workflow intake and routing
• Clearer steps for recurring processes
• Lightweight process mapping
• Program and project course correction
• Tracking sheets for key workflows

Systems Troubleshooting

Root-cause diagnosis and stabilization of broken, slow, or confusing systems like:

• Unexpected behavior inside key systems
• Application performance and integration failures
• Infrastructure or platform configuration gaps
• Cross-team incident and problem coordination
• Technical liaison with external vendors

Communication Change Management

Clear, steady communication that helps teams adopt new tools, workflows, or processes like:

• Rollout announcements
• Tool-adoption guides
• Process-change summaries
• End-user training materials
• In-person or teleconference training

Technical Writing & Documentation

Clear, simple documents that help teams understand processes, tools, and workflows like:

• Policies and standard operating procedures (SOPs)
• Process flowcharts and diagrams
• Requirements documentation
• Image and text how‑to guides
• Disaster recovery (DR) and business continuity plans (BCPs)

Automation & Scripting

Small, targeted coding work that automates repetitive tasks, cleans up data workflows, and simplifies daily operations like:

• Excel Visual Basic for Applications (VBA) reporting automation
• Desktop-click VBScript task tools
• Data-cleanup and formatting scripts
• Small utilities for repetitive tasks
• Basic website setup and customization